Privacy Policy

At Ashden, we commit to protecting and respecting your privacy.

This Policy explains how, when and why we collect your personal information, when we may disclose it to others (we don’t) and how we keep it secure.

We may change this Policy from time to time. By visiting the Ashden and LESS CO2 websites, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to Alternatively, you can telephone 020 7410 7023

Who is Ashden?

Ashden is a sustainability charity that works with organisations all over the world to accelerate the transition to a low-carbon world. We do this through our Awards scheme and programmes, working with policy makers, funders and investors, practitioners and campaigning organisations to raise awareness, influence policy change and increase funding available. Ashden is registered in England and Wales as a company limited by guarantee. LESS CO2 is part of Ashden. Our registered number is 05062574 and Charity number is 1104153.

Ashden is one of the trusts within The Sainsbury Family Charitable Trust (SFCT) and we store personal data in a client relationship management database which is used by other Trusts of SFCT. Other Trusts will not contact you or pass on data to any other parties.

How do we collect information?

We collect information about you when you use our website, for example, when you contact us about our events, our winners, make a donation, or if you subscribe to our emails and newsletter.

What information is collected?

The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when. If you make a donation online or purchase a product from us, your card information is not held by us, it is collected by PayPal, our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained here.

How we use your information?

We may use your information to:

process a donation that you make;
ask your views or comments on our services;
notify you of changes to our services;
send communications that you have subscribed to and that may be of interest to you. These may include information about campaigns, events and fundraising
process a job application.

We review how long we keep your personal information for on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations (for example the collection of Gift Aid). We will hold personal information on our secure systems for as long as is necessary for the relevant activity, in accordance with GDPR.

Who has access to your information?

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

When you are using our secure online donation pages, your donation is processed by PayPal, a third party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.

Your preferences

You can choose how and whether you wish to receive information from us. If you do not want to receive direct marketing communications from us, then you can update your preferences at any time here.

We will not contact you for marketing purposes by email, phone or text message unless you have opted in. We will not contact you for marketing purposes by post if you have opted out.

Access and update your information

We want to make sure that the information we have is correct and up to date. You can change your information at any time here.

You have the right to ask for a copy of the information Ashden holds about you.

The Ashden website is protected by a security certificate – SSL. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.

Non-sensitive details, for example your email address, are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. Follow internet best practice by not sharing passwords or bank details with anyone online.

Statistical profiles

We may analyse your information to create a profile of your interests and preferences so that we can contact you with information relevant to you, with your permission.


Like most other websites, the Ashden website uses cookies. ‘Cookies’ are small pieces of information sent by a website to your computer and stored on your hard drive to allow that website to recognise you when you visit. They only collect statistical data about your browsing actions and patterns and do not identify you as an individual.

Links to other websites

Our website contains links to other websites run by our winners and other organisations. This privacy policy applies only to our website and the LESS CO2 website. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

If you visited our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that website.
Review of this Policy

We keep this Policy under regular review. This Policy was last updated in February 2018.

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